SharePoint 2010 Foundation: Your search cannot be completed because of a service error

I recently struck an unusually issue with a Search not working on some Web Applications on a Small Business Server 2011 running SharePoint 2010 Foundation.  While some web applications worked, others would return this error in the search results page:

Your search cannot be completed because of a service error. Try your search again or contract your administrator for more information.

To isolate the issue I fired up ULSviewer to monitor the SharePoint log files and found a critical error. The following log message appear in few lines above the Critical error and helped identify the issue:

Exception thrown: 0x80070005 (d:\office\source\search\native\ytrip\tripoli\common\crequest.cxx)

Error 0x80070005 translates to “Access Denied”. The question was what is causing this? After a bit of digging around I found the issue was the Application Pool account for the SharePoint web application.

The solution was to change from “Network Service” to a Domain Account with rights to access the Content Database and local disk (Cache file location).


Discover more from SharePoint Moments

Subscribe to get the latest posts sent to your email.

Leave a comment